You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us, Kardenshop GmbH & Co. KG, Unterer Sonnenberg 24, 88368 Bergatreute, Germany, Tel: 07532 / 8077237, Fax: 07532 / 8077238, by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory. If you use this option, we will promptly (e.g., by email) send you confirmation of receipt of such a withdrawal. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. You only have to pay for any diminished value of the goods if this loss in value is due to handling the goods beyond what is necessary to establish their nature, characteristics, and functioning.

Exclusions and expiration of the right of withdrawal

The right of withdrawal does not apply to contracts

• for the delivery of goods that are not prefabricated and for which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer;
• for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
• for the delivery of alcoholic beverages whose price was agreed upon at the time of contract conclusion but which can only be delivered at least 30 days after contract conclusion and whose current value depends on market fluctuations beyond the control of the entrepreneur;
• for the delivery of newspapers, magazines, or illustrated magazines except for subscription contracts.

The right of withdrawal expires prematurely for contracts

• for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
• for the delivery of goods that have been inseparably mixed with other goods after delivery due to their nature;
• for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.